Feel free to contact our customer service via team@verinelle.com — Our team will be happy to help you.

We offer free shipping on all orders within the US.

The delivery time consists of two parts:

1. Processing time: 1–2 business days
   
2. Shipping time:
   USA: 5–8 business days
   UK: 5–8 business days
   Australia: 5–12 business days
   Europe: 5–8 business days
   Rest of the world: 5–12 business days

Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking link to follow your package.

If you have any questions about your order, please email our team at team@verinelle.com

Not in love? We can promise a lot, but you only truly know once you try it yourself…

That’s why we offer a 30-day risk-free money-back guarantee on all orders.

If you’re not satisfied, you can return your product anytime and we’ll refund you the full amount!